Refund & Cancellation Policy

This policy explains how course fees are refunded on Evening Class Connect. Individual colleges may publish their own policy with different notice periods; where they do, the college's published policy applies to that college's courses.

Cancelling your place

• More than 14 days before the course start date — you are entitled to a full refund of the course fee.
• Between 14 days and the course start date — a refund of the course fee less an administration charge, at the college's discretion.
• On or after the course start date — fees are generally non-refundable, because places are limited and a cancelled place at that point usually cannot be resold.

If the college cancels

If a college cancels or postpones a course, or is unable to deliver it, you are entitled to a full refund of everything you paid, or the option to transfer to another course of equivalent value. Refunds in this situation are not subject to any administration charge.

Transfers

You may ask to transfer to a different course run before the start date. Where the new course costs more, the difference is payable; where it costs less, the difference is refunded.

Instalment plans

Where you are paying by instalments, cancelling stops future instalments. Instalments already paid are refunded according to the rules above. Cancelling does not by itself write off instalments that were already due and unpaid before the cancellation.

Non-refundable items

Examination fees, awarding-body registration fees and materials that have already been issued to you are non-refundable once incurred.

How to request a refund

Contact the college that is delivering your course, quoting your booking reference. Approved refunds are returned to the original payment method, normally within 5 to 10 working days of approval.

Statutory rights

Nothing in this policy affects your statutory rights under Irish and EU consumer law, including any applicable right to cancel a distance contract within 14 days.

Contact

MIT Education Solutions — support@mit.ie